Vanish
Tracks my requests to data brokers to take my personal info off the web.
Opting out means dozens of forms, and they have to be redone. I wanted one place that tells me what's done and what's due.
UX designer · Portland, Oregon
I find and address real problems, not the noise of their symptoms.
Principal UX designer at The Home Depot for 12 years, 4 months. I dig past the request to find what's actually broken, then make it simpler.
Results
Full stories need sign-in.95%
fewer phone calls to supplier warehouses.
- What we were asked
- Show on-hand inventory for each warehouse.
- What was actually wrong
- Fulfillment rules split orders across warehouses, so nobody could promise a delivery date.
30%+
faster to turn a quote into an order.
- What we were asked
- Flash is going away. Rebuild the handoff.
- What was actually wrong
- Associates were searching a second app for a quote they had just finished.
1 sprint
to win back a supplier who had pulled out.
- What we were told
- Nobody uses the job-site readiness questions. Cut them.
- What was actually wrong
- Those questions were the suppliers' liability waiver. We rebuilt them as one question.
How I work
My metaphor for problem solving:
Plenty of people can tell you the time.
I build clocks.
When someone asks what time it is, I want to know why they keep needing to ask. Then I build the thing that answers it for good.
Things I've built
All buildscirsh.com
This site. Built off Squarespace, with the resume generated from a single career record.
I'd rather maintain one source of truth than five versions of my resume.
About
More about meIn college I spent my breaks framing houses. Years later I added a bathroom to my own place, doing everything but the plumbing, and then rebuilt the deck. The work I do now is the same kind of work, just in software. I figure out how the thing holds together, find what's actually broken, and fix that part.
cirsh, said out loud
sir-shh
The letters of "chris," rearranged.
Get in touch
Say hello through the contact form.